Satisfaction Survey

Express Contact

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Identification data

Satisfaction Questionnaire

We are interested in your opinion. By completing a short questionnaire you will provide us with valuable information that can be used to improve our services. Completing the questionnaire will take your approximately 5 minutes. Thank you for your willingness and we look forward to further cooperation!

Please rate each test question with mark from 1 (best rating) to 5 (worst rating), or tick off "I can not express":

1 - very satisfied / very high level
2 - satisfied / high level
3 - neutral position
4 - dissatisfied / low level
5 - very dissatisfied / very low level
0 - I can not express

Name *

Surname *

Company *

E-mail *

Company Classification: *

engineering company trading company design company assembling company another company

Newsletter	yes	no
I am interested in mailing e-newsletter

Here you can leave your comments or suggestions:

K číslu dvěstěpadesátsedm přičtěte třicetčtyři a zapište výsledek (pomocí číslic, ne slovy):

2. Order realization

I can not express

compliance with agreed delivery terms

compliance with agreed terms of quality (painting, etc.)

ways of delivery and packaging

ways of communication

Alena Marová
Marketing Manager

phone: +420 225 371 383
gsm: +420 725 173 398
e-mail: marketing

Communications:

Navigation:

F e e d b a c k I n f o s e r v i s

1. Commercial and technical issues	1	2	3	4	5	I can not express
scope of production and trading assortment
quality of products
offered delivery terms
rate of response to request
rate of processing orders
operational solutions for your needs
counseling and consultation
price level
payment terms

4. Solving of relevant deficiencies	1	2	3	4	5	I can not express
ways of communication
quality and flexibility in solving complaints